Hafod Eryri on the summit of Snowdon. Photo: Andrew Woodvine CC-BY-2.0

Hafod Eryri on the summit of Snowdon. Photo: Andrew Woodvine [CC-2.0]

Snowdon’s new summit cafe is plagued by litter and long queues, according to a campaign group.

The Snowdonia Society is asking for walkers’ view on Hafod Eryri, the £8.3m replacement for the concrete cafe dubbed by Prince Charles the country’s ‘highest slum’. The new building was opened in June this year by Welsh First Minister Rhodri Morgan, more than a year after its planned opening date.

But, according to the society, there are concerns about service at the building, which is owned by the Snowdonia National Park Authority and leased to the Snowdon Mountain Railway.

The Snowdonia Society, which campaigns to protect the area, supported the replacement of the Sir Clough Williams-Ellis building, but says the experience of many visitors is not up to scratch.

The society said: “With hundreds of thousands of people coming from all over the world to visit the highest point of our nation, it’s important that they enjoy the experience and take away a good impression of Wales and the national park. Hafod Eryri ought to be a showcase for the best of local produce.

“We do know that visitors are telling us that they like the building but many are dissatisfied with the day to day operation. Issues raised include inadequate staffing leading to long queues, poor cleanliness and litter and a failure to showcase local produce in the catering offer.”

The Snowdonia Society is now canvassing visitors’ experiences of their visits to the mountain top centre, which stands just below the 1,085m (3,560ft) summit.

A spokeswoman for the Snowdonia National Park Authority said the issue was a matter for the Snowdon Mountain Railway company. She said: “The society raised the matter at the authority meeting today.

“However, we are aware of some complaints and will be discussing them in due course.”

Some articles the site thinks might be related:

  1. Mountain-top machine could save walkers’ lives
  2. Walkers asked to be on lookout for Gerry Coyle, missing on Snowdon
  3. Anger and fury: the noise from the black stuff on Snowdon
  4. Team warns of winter’s return after couple rescued from Snowdon
  5. Third rescue in three days as snow and ice catch out two Snowdon walkers